FAQ
Frequently asked questions.
Getting started
Do I need a computer?
No. BizeSetu runs on an ordinary Android phone. A laptop works too, if you have one.
Can I move my existing khata into it?
Yes. We help you import each customer’s opening balance and check the total against your book before you start.
How long does setup take?
Most shops are ready in an afternoon. We recommend starting on the 1st so your first statement covers a full month.
Is there training?
We set it up with you. Your delivery boys need about five minutes — it’s one tap per house.
Customers & transparency
Do my customers need to install anything?
Only if they want to see their khata. It’s optional, and everything works without it.
What if a customer disputes an entry?
He can see the date, product and quantity of every delivery, recorded at the door. Most disputes end there. A genuine mistake is corrected with a visible entry.
Can I edit or delete an entry?
No. Corrections are added as new entries so the history stays complete. That’s what makes the balance trustworthy to both of you.
Can customers skip a delivery themselves?
Yes, from their app, up to the slot’s cut-off time.
Delivery
Does it work without internet?
Yes, on the delivery route. Entries save on the phone and sync when the signal returns.
Can one delivery boy handle several routes?
Yes. All his stops appear in one list.
How is the delivery boy's cash checked?
At the end of the round he enters what he counted, and the app shows what he should have collected.
Billing & payments
Can I sell by weight?
By weight, by volume, by piece — or by amount, like “₹50 of barfi”.
Does it print bills?
Bills are sent on WhatsApp, so you don’t need a printer.
Can customers pay online?
UPI payments are recorded today. Online payment links are coming.
Does it support GST?
GST is built in and switches on when your shop registers.
Plans & data
What happens after the free period?
Choose a plan to continue. Nothing is deleted if you take a few days to decide.
Is my data safe?
Your data is kept separate from every other shop’s, backed up daily, and never sold.
Can I take my data with me?
Yes. You can export it any time.
Who makes BizeSetu?
Bizevora Private Limited, an Indian company. Contact details are on our contact page.
Build a stronger bond with every customer — starting this month.
60 days free. We'll help you move your customers and their balances over.